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Billing System

Powerful solutions for calls management, integration, billing, and control.

Recording System

Recorder provide three different recording modes to suite most of our customers' business needs.

Contact Center 3rd Party Solutions

Provide professional solutions to add Call center features.

Billing System

Powerful solutions for calls management, integration, billing, and control. They contain extensive modules that enriches them with features and functionalities for normal and business critical needs.

Comprehensive Call Management: Efficient handling and monitoring of call activities.
Seamless Integration: Easily integrates with various communication systems and platforms.
Advanced Billing Capabilities: Provides accurate and flexible billing options for different usage scenarios.
Robust Control Features: Offers tools to manage and regulate system operations effectively.
Extensive Functional Modules: Includes a wide range of modules that enhance functionality for both regular and business-critical needs.

30+

years of experience

30+

years of experience

Recording System

Recorder provide three different recording modes to suite most of our customers' business needs, these modes are:

Automatic recording upon Call Connect/Hang up: The system is designed to automatically start recording as soon as a call is connected and stop recording once the call ends. This ensures that every conversation is fully captured without requiring any manual action from the user. It’s especially useful for businesses that need to keep records of all incoming and outgoing calls for quality assurance, legal compliance, or training purposes.
Manual selective record by secret DTMF code or PC button: In addition to automatic recording, users have the flexibility to start recording manually during a call. This can be done by pressing a secret DTMF code (a specific sequence of numbers on the phone keypad) or by clicking a record button on the computer interface. This feature is ideal for situations where not every call needs to be recorded, giving users full control over when recording begins.
Pause/Resume record by secret DTMF code or PC button: Users can temporarily pause the recording during a call—such as when sensitive or private information is being discussed—and then resume recording afterward. This action can be done using either the secret DTMF code on the phone or a button on the PC. This level of control helps maintain privacy while still keeping accurate records of important parts of the conversation.

Contact Center 3rd Party Solutions

Provide professional solutions to add Call center features :

Centralized Database: All information is stored in one main place, making it easy to access and manage.
Customers and transactions: The system keeps records of customers and all their purchases or activities.
Supports multiple addresses and preferred branches per customer: Each customer can have more than one address and choose which branch they prefer to deal with.
Centralized Operations: All branch activities are controlled and managed from one main system.
Centralized WebReports (Support all browsers): Reports can be viewed online from any browser, with all data coming from one central system.
Popup screen with customer information and order history: When a customer contacts the business, a window appears showing their details and past orders.
Real-time Sales Dashboard (Total and per Branch): Sales data is shown live, both overall and for each branch separately.
No GSS module is needed in branches: Branches don’t need a separate GSS system, because everything runs from the central system.

30+

years of experience

STS

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Software Integration

Billing System

Recording System

Contact Center 3rd Party Solutions

Billing System

30+

30+

Recording System

Recorder provide three different recording modes to suite most of our customers' business needs, these modes are:

Contact Center 3rd Party Solutions

30+

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